Transition FAQ

This is the frequently asked questions (FAQ) during transition to new IT services for Staff at COFA 

Zpass

Where should I use my 'Zpass' ?

COFA LABS
COFA Classwork Server (server address is classwork.cofa)
COFA Lecterns
Staff Portal (https://secure.cofa.unsw.edu.au/staff_portal/)
Staff Computer
File Maker databases


How do I Reset my 'Zpass' ?

Login to UNSW Identity Manager https://idm.unsw.edu.au/

Where do I get support for my 'Zpass' ?

Call
Internal:    Ext: 51333
External:    (02) 9385-1333
International:      61 2 9385 1333
or
Email:    servicedesk@unsw.edu.au

COFAPass

Where should I use my 'COFAPass' ?

COFA Room Booking System (http://bookings.cofa.unsw.edu.au)

How do I Ceate or Reset my 'COFAPass' ?

Login to https://secure.cofa.unsw.edu.au/student_portal/

Where do I get support for my 'COFAPass' ?

Call
Internal:    Ext: 50692
External:    (02) 9385-0692
International:      61 2 9385 0692
or
Email:    csu-support@cofa.unsw.edu.au

UNIPass

Where should I use my 'UNIPass' ?

MyUNSW (http://my.unsw.edu.au)
UniWIDE access (On Campus Wireless Network Access)

Where do I get support for 'UNIPass' ?

Call
Internal:    Ext: 51333
External:    (02) 9385-1333
International:      61 2 9385 1333
or
Email:    servicedesk@unsw.edu.au

Where do I get support for 'UniWIDE' ?

Call
Internal:    Ext: 50692
or
Web: http://www.it.unsw.edu.au/services/uniwide/index.html
Email: csu-support@cofa.unsw.edu.au


Changes To the Staff Portal (https://secure.cofa.unsw.edu.au/staff_portal/)

User accounts are no longer created from the Staff Portal. All staff user accounts are now created automatically via the HR system. Once the tutor has been issued with their Staff ID number they can go to the IdM website to activate their Z User ID and ZPass. If a tutor or other staff member is missing from the list of staff on the Staff Portal, continue to create the classwork folder or mailing list, please send email containing the missing staff members Staff ID to csu-support@cofa.unsw.edu.au to request they be added to the classwork folder or mailing list.

Mounting Staff home folders in COFA LABS

Temporarily, staff using the labs will get a different home directory than the one on their staff computer. You will be able to access your (staff computer) home directory from the labs but you will have to mount this manually. To do this use the Go > Connect to Server...menu option in the Finder and connect to the server staff.cofa.unsw.edu.au and double click the CofaStaff share. Once you've mounted the CofaStaff share create an alias to your home directory on the share and place it on the Desktop of you lab home directory so you can easily access it in the future.
Eventually IT at UNSW will transition all staff from COFA Pass to Z ID's and Migrate all staff data to these accounts.